Frequently Asked Questions (FAQs)

We’ve gathered some of the most common questions our customers ask. If you don’t find your answer here, please contact us directly.

1. What types of instruments does Medkarl offer?

We specialize in high-quality surgical instruments such as scissors, forceps, clamps, and precision tools for various medical specialties.

2. Are your instruments certified?

Yes, all Medkarl instruments are manufactured to meet international medical standards and are certified for professional use.

3. How can I place an order?

You can place an order directly through our website or request a custom quote by filling out the Request a Quote form.

4. Do you ship internationally?

Yes, we ship our instruments worldwide. Delivery times and shipping costs vary depending on the destination.

5. How long does delivery take?

Delivery usually takes 7–14 business days depending on your location and customs clearance.

6. What is your return policy?

We accept returns only if the product is defective or incorrect. Please see our Refund & Returns Policy for more details.

7. Can I get customized instruments?

Yes, we offer customization for hospitals and surgeons based on specific requirements. Contact us for more details.

8. How can I contact customer support?

You can reach us via email at support@medkarl.com or through our Contact Us page.